Lessons from a Mexican Restaurant

Five years ago a friend and collegue of mine recommended that when in Chicago I eat at a restaurant called Frontera Grill. I then got a second recommendation from another co-worker that this is the best Mexican restaurant north of the border.

As luck would have it, I'm in Chicago and the Frontera Grill is only two blocks from my hotel. I got there at five o'clock. It didn't open until 5:20. But that didn't stop the fifty people lined up to get inside for dinner.

The restaurant is in a very non-descript part of town. It's about six blocks off of Michigan Ave. And there aren't any big attractions nearby to draw patrons. Yet, by 5:30 the entire restaurant was full and people were waiting for tables.

So, how come so many people know about this place? Well, my guess is it's word of mouth. How else would I, a guy thousands of miles away, know about this restaurant and wait in line to get in? Especially when I have so many other dining options.

I believe the same goes for website traffic. Word of mouth is one of the three keys to web traffic: 1) Search Engines, 2) Direct Traffic, 3) Referrals (i.e. word of mouth).

Case in point: I dig through Google Analytics tied to my websites several times a day. I also watch my wife's blog analytics on a daily basis. With her stats lately I've noticed something very interesting . She has several friends who link to her blog from theirs. One of these blogs has gained dramatically in popularity, and in kind these visitors have found my wife's blog. Just by having that referring link, my wife's visitors have practically doubled. Why?

One could say they came from a "trusted" source. But many of these people were just "surfing" and found the first site (that of my wife's friend) through a search engine. Is that enough to make is a "trusted" source? Perhaps. Regardless, a simple link on other high traffic sites, will most certainly provide a new channel for traffic. I'm beginning to wonder if a linking strategy trumps a search strategy. I don't think you can ignore either, but it sure seems that getting your link on more relevant sites will bring fantastic traffic -- both in quantity and quality.

And by the way, Frontera Grill had the best taco's I've ever eaten in my life. If you happen to go there, tell them I referred you.